Do I need to make a reservation?
Reservations are recommended. Walk-ins are welcome and are only available on a first-come first-served basis. The experience will last between 30-45 minutes. Please use the link below or call 616.287.3444 to reserve your spot. If you have a group of 7 or more, please reach out to us and we can discuss the options available for larger groups.

Do you accept walk-ins?
Walk-ins are welcome on a first-come first-served basis. we want all guests to have a great experience so we will limit walk-ins based on staff levels, so we highly recommend a reservation.

How long does the experience take?
The experience takes between 30-45 minutes. Candles take between 90-120 minutes before they are ready to take home. Same day pick up is not available for the last two reservation hours of the day. If you are unable to pick up your candles the same day, you are welcome to pick them up anytime in the two weeks following your visit. We can also ship your candle to you for a fee.

Is the experience kid-friendly?
We welcome all ages! We do request a parent/guardian for supervision for children ages 10 and under. We are happy to assist as well.

Can I bring my own vessel to make a candle?
Unfortunately no. We provide vessels that have been tested with our wicks to ensure safety, optimal burn time, and quality. And our insurance carrier will not cover us.